Yelp, chatbot
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Although Yelp’s users have always been able to dive into its reservoir of 330 million local business reviews, they sometimes find themselves drowning in a sea of commentary from other people about restaurants, doctors, plumbers, roofers and a smorgasbord of other merchants — a problem the new chatbot assistant is designed to solve.
Yelp said that users can ask questions about a restaurant and place an order or book a table in one conversation
Dairy Queen announced this week that it is expanding an AI voice chatbot at some drive-thru lanes after testing it at some locations last year with Presto. The goal of the initiative is speeding up orders,
PAR and Square this week unveiled AI tools that can do things on operators’ behalf, like run marketing campaigns and draft employee schedules.