BPO provider Sitel Group has agreed to acquire its American peer Sykes for US$2.2 billion. The merger will turn Sitel into a BPO giant, increasing its global headcount to in excess of 150,000. The ...
Locally based call center operator Sitel will next month open its third facility in Managua, the capital of Nicaragua. The company, which opened its first center in Nicaragua two and a half years ago, ...
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