Verizon outage left millions without service. Now the FCC wants your input

The Federal Communications Commission has launched a formal investigation into a Verizon outage that left millions of ...

What to Know About the Verizon Outage—and the Credit the Company Is Offering Users

The credits can be redeemed by logging into the myVerizon app, according to Verizon. Users can expect to receive texts from Verizon when their credits are available. The company said business ...

Verizon customers: Feds want to hear from you after massive outage

Customers have until March 16 to submit their stories and are advised to send them to VerizonOutage2026@fcc.gov. If the FCC finds wrongdoing by Verizon, it has the authority to impose fines or ...
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Verizon outage: Service restored after a 'software issue' — here’s everything we know and how to get the $20 credit

Verizon's service should now be restored following a major outage that lasted for around 10 hours and impacted hundreds of thousands of people. It was the popular United States wireless carrier's ...

Were you affected by Verizon outage? Feds want to hear from customers

The service outage lasted at least 10 hours last month, with customers unable to make and receive calls and text messages.

Scammers target Verizon customers after $20 credit tied to January outage | Dollars & Sense

Verizon customers warned of $20 credit scams after a Jan. 14 outage. Experts advise claiming credits via the My Verizon app and avoiding suspicious links.
NBC Washington

Verizon to issue $20 credits to customers impacted by cell service outage

Verizon on Thursday said that it would begin issuing $20 credits to the accounts of customers impacted by Wednesday's nearly day-long cellular service problems. The outage, which brought voice and ...